Senior Director of Product Management, Marketplace Payments



Brooklyn, NY
Full Time
3y ago

Company Description

Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect entrepreneurs with buyers around the world. As an Etsy employee, you’ll tackle unique problems alongside talented coworkers committed to Keeping Commerce Human. We're large enough that you'll focus on meaningful, complex challenges, but small enough that you can make a rewarding impact.

Job Description

We are looking for an accomplished product leader with expertise in the Payments area to lead Etsy’s growing Payments Product team. As the Sr. Director of Product Management, Marketplace Payments, you will direct a team of Product Managers who build all aspects of our Payments ecosystem, including the seller finances, the buyer experience, infrastructure, 3rd party integrations, and compliance. You will partner closely with the VP of Payments to develop a product strategy, translate it into a roadmap, and drive plan execution. You will help create a vision for Etsy’s Payments that will lead us into the future.

We seek a candidate who is comfortable managing a large scope and who can seamlessly partner across the organization: with engineers, research, analytics, design, operations, finance, and others. You are an experienced manager who can build and elevate a team of hardworking Product Managers and Group Product Managers, located in New York and Dublin, Ireland. You are passionate about mentoring and you inspire a dynamic and impactful Product culture.

Do you have a desire to build outstanding products and tackle multifaceted payments challenges? If so, this could be the ideal match!

About the Role:

  • Lead and nurture a growing team, supporting their career advancement through mentoring and professional guidance
  • Advocate for the payments needs of buyers, sellers, and internal partners and develop a vision for the future of the payments product and a plan to get there
  • Drive OKRs and set critical metrics; clearly define requirements, goals, and success criteria for squad leaders and their teams
  • Relentlessly prioritize and focus your team on development that addresses top opportunities that benefit Etsy’s members and overall business
  • Create strong relationships with partners and other parts of the business, to make sure payments supports Etsy’s overall strategy and success
  • Of course, this is just a sample of the kinds of work this role will require! You should assume that your role will encompass other tasks, too, and that your job duties and responsibilities may change from time to time at Etsy's discretion, or otherwise applicable with local law


  • A trust in and dedication to Etsy’s vision, mission and values
  • Proven experience in leading product initiatives
  • At least 5 years of leading and developing a Product team, having shown an ability to work effectively in a matrixed organization structure
  • Passion for solving complex, multi-sided marketplace payments problems, developing strategies and roadmaps, and executing plans
  • Experience defining product metrics, using them to drive decisions, and pairing that with a sense for how and when to balance data with intuition
  • Strong understanding of the general payments industry and experience with payments regulations and compliance requirements. You are outspoken about payments trends and where payments services are headed
  • Customer empathy and curiosity to learn more
  • Natural collaboration and communication skills with a track record of building positive relationships across a broad, diverse organization
  • Experience working in e-commerce, retail, two-sided marketplaces a plus.

Additional Information

What's Next

If you're interested in joining the team at Etsy, please send a cover letter and resume telling us why you'd be right for the position. As you've hopefully seen already, Etsy is a place that values individuality and variety. We don't want you to be like everyone else -- we want you to be like you! So write to us and tell us what you're all about.

Our Promise

At Etsy, we believe that a diverse, equitable and inclusive workplace makes us a more relevant, more competitive, and more resilient company. We encourage people from all backgrounds, ages, abilities, and experiences to apply. Etsy is an equal opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application and interview process, to perform essential job functions, and to receive other benefits and privileges of employment. While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skillsets.

For U.S. roles only:

Many Etsy roles are open to remote candidates, and you'll be able to identify which ones within the location header of each job description. We're open to remote hires from all U.S. states except Hawaii and Alaska. For candidates who will work remotely from Colorado, visit this link for information related to Colorado's Equal Pay for Equal Work Act.
Apply for this job

Click on apply will take you to the actual job site or will open email app.

Click above box to copy link
Get exclusive remote work stories and fresh remote jobs, weekly 👇
View all remote jobs
Onkar By: Onkar