Account Manager

Gordian Software builds APIs for travel websites to sell airline add-ons such as seat selection and baggage. It serves more than 10 million passengers per month and grew 925% in the first half of 2021. Two of the three largest travel websites in the world now use Gordian’s platform. Founded in 2017, it is backed by Y Combinator and other leading investors.

Account Manager

LOCATION: Bellevue, WA or Remote

JOB TYPE: Full-time

EXPERIENCE: 2+ years of SaaS or Enterprise account management experience

About Gordian Software

We're on a mission to remove all unnecessary friction from air travel. The airline industry is built on a fossilized layer of technology and this causes billions of dollars of friction and lost opportunities for travelers and travel companies.

Our first product allows travel websites to easily sell airline ancillaries (add-ons like seat selection, baggage, etc) rather than force the customer to purchase them separately later.

Today, we serve more than 25 million passengers per month and have grown 1,500% in 2021. Our customers include Priceline, Hopper, and Trip.com and other top travel brands. Our investors include Y Combinator (Stripe, Airbnb), Localglobe, the co-founders of Plaid and the cofounder of Skyscanner.

We’ve done this with less than 15 people and are profitable.

Our core values are Freedom, Impact and Ownership. We find people with grit, intelligence, and flexibility, then set them loose on our highest impact problems.

Come join us and change air travel forever.

About the role

Account managers are responsible for managing Gordian’s global portfolio of travel website partnerships. You’ll design our strategy for building deep partnerships with the largest travel websites in the world and execute on that strategy.

Gordian is on a hyper growth trajectory (15x so far in 2021). You’ll be instrumental in accelerating that growth and capitalizing on our existing product market fit. From day 1, you’ll work with top travel brands like Priceline, Trip.com, and Hopper to expand our existing collaboration and accelerate that growth. This could mean adding new products or expanding the reach of our existing integrations. You’ll own this part of our business end to end and have the freedom to innovate alongside an elite technical team.

Role Requirements:

• 2+ years of account management experience in a technology company

• Highly skilled at relationship building and communicating technical concepts

• Motivated by a fast paced, high impact environment

• High alignment with our values of Freedom, Impact and Ownership. Read more about them here.

Gordian Software is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender identity and/or expression, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.

We use Python/Postgres/React.

Some interesting problems we're solving:

• Tracking complex financial flows between travel companies and airlines for millions of dollars
• Integrating 15-30 APIs in parallel using automated testing, good software design and processes
• Anomaly detection across airline/travel website pairs. Many times we tell airlines they are down before they know
• Data modeling to provide a simple, clean API format across 90 airlines' different product sets.