Training Manager

Hitachi Solutions is a core member of Information & Telecommunication Systems Company of Hitachi group and a recognized leader in delivering proven business and IT strategies and solutions to companies across many industries. Hitachi Solutions prides itself on helping our clients to compete with the largest global enterprises with powerful, easy to use and affordable industry solutions built on Microsoft Dynamics AX and Microsoft Dynamics CRM. With a balanced view of strategy, people, process and technology, we work with companies to understand their unique business needs, and provide focused industry solutions to improve their business. Our consultants are committed to helping clients quickly realize measurable business value and achieve sustainable ROI. Hitachi Solutions had multiple Microsoft Dynamics Customer Excellence Award Winning clients and 6 finalists in 2012, a record for Microsoft awards. Hitachi Solutions was recognized as the 2013 Microsoft Dynamics US Partner of the year, 2011 Microsoft Dynamics CRM Global partner of the year, and the 2009 Microsoft Dynamics AX Global Partner of the Year.

Key Responsibilities                                          

• Support development, implementation and continuous improvement of the Hitachi L&D offering
• Coach, mentor and develop consultants in Learning and development skills
• Support the projects and project teams as subject matter expert on learning and development specific areas focused on:

  • Training Needs Analysis

  • Training Strategy and Implementation plans

  • Training materials development

  • Training delivery, including e-learning

  • Training Assessment and development

• Design, commission and deliver as appropriate corporate learning activities across the HITACHI business; supporting the development of senior/executive learning across Hitachi
• Demonstrate understanding of the factors in Systems implementations impacting on client success and delivery
• Ensure learning interventions meet compliance, skills, and T&C requirements. In addition, L&D solutions should support the business strategy, messaging, and desired behaviours
• Develop project-based L&D WBS with clients, in line with the Consensus methodology, to take into account organisational and behaviour changes needed for best results which is validated and later executed by the client
• Regular on-site meetings to review status of Training, strategy, approach, schedules, issues and mitigation measures jointly with the client
• Supporting Sales and Marketing activities around Training as required to actively seek Case Studies from existing Clients

Key Competencies                                           

• Credible client facing personality
• 5-7 years of relevant work experience (Learning and development, E-Learning, Training Needs Analysis, L&D Budgeting and Scoping)
• Communication skills: strong presentation/ communication / facilitation skills (oral and written)
• Up to date knowledge of Learning and development methodologies and issues
• Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients
• Results-focused with strong business acumen combined with analytical and structured thinking
• General consulting skills, including: team facilitation, conflict management, business case development
• Strong theoretical and applied experience in learning and development, organisational, business and behavioural change and relevant methodologies
• Knowledge and experience of:
  • Front and back office business system implementations
  • Strong MS Office application experience
  • Dynamics 365 / CRM background
• Experience with LCMS
• Familiarity with other relevant software packages such as Adobe Captivate, Dreamweaver, Flash and Photoshop
• English (Must)

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