Engagement Manager

  • Full-time

Company Description

We are founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how businesses manage their contingent workforce to strengthening employer brands to recruit top talent, our integrated solutions drive business results.

As an industry leader, we draw upon decades of experience to design innovative tools, products, and processes. We develop competitive practices that position organizations for growth, and we deliver the insight needed to succeed in today's global marketplace.

As a workplace, we focus on relationships – with each other, our clients, and our candidates. In fact, serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

Job Description

The Engagement Manager is expected to function as a project manager with management responsibility across the projects in the QuantumWork Advisory portfolio. This leader will act as the sponsor for QWA projects, acting as an escalation point, managing program-wide issues, dealing with partner management, and ensuring projects keep within contractual scope. This role is a critical position within our business and will be the face of QWA to our clients and partners on active projects. This role will also lead and manage existing Project Managers and Process Consultants in the business, having up to five reports at maximum.

Additionally, some program/project management functions will be required as part of this role. For very large projects (typically global) this role will act as a more hands-on program leader to help guide various resources for the project, over a more Jr. Project Manager.

  • Relationship management as a sponsor on multiple projects concurrently
  • Monitoring projects to ensure scope and cost are aligned with contractual obligations
  • Managing multiple resources within the Project management and process consulting sub-teams
  • Clarifies project scope, goals and deliverables that support business goals in collaboration with senior management and executive stakeholders.
  • Clarifies project success criteria and disseminates them to stakeholders throughout the project life cycle.
  • Leads the development and management of the project work plan, including work sequencing, work breakdown structure, work delivery schedule, and resource allocation.
  • Estimates the resources needed to achieve project goals. e.g., project team members, subject matter experts and technology tools.
  • Identifies and resolves issues and conflicts within the project team.
  • Manages the project team and deliverables and advises senior leadership of project status, recommendations, and how and when to course correct. 
  • Adheres to Product Development Life Cycle and in some cases a version of the Agile methodology for systems development
  • Adheres to methods, procedures and quality objectives including metrics for assessing progress and provides recommendations on process improvements.
  • Monitors project milestones and critical dates to identify potential jeopardy of project schedule.
  • Builds, develops, and grows any business relationships vital to the success of the project.
  • Communicates risks, needs, and status to stakeholders.
  • Serves as a consultant to business partners and clients on effective project management practices and tools
  • Knowledge of multiple change management methodologies, and ability to plan and Lead business process discovery sessions, document and validate processes with client staff

Qualifications

  • Previous people management experience preferred
  • Experience with client relationship management at all levels from managers to C-suite
  • Exceptional interpersonal skills: the ability to work well with people from many different disciplines
  • Ability to develop consensus amongst diverse groups
  • Strong planning experience and project management certification preferred
  • Understanding of consulting methodologies and/or experience at a consulting firm, design thinking methodology experience preferred
  • Strong presentation and written communication skills
  • Knowledge of organizational change management principles
  • Proven track record of managing projects
  • 5+ years project management experience or equivalent business management experience (desired)
  • 3 years of Allegis Group company experience (desired)
  • Bachelor’s Degree Preferred
     

Additional Information

QWA is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veterans). We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to disability, please call 844-604-7059 or email [email protected].

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