Senior Brand Copywriter - Manila, PH

  • Full-time

Company Description

Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

In 2021, Balsam International, our Regional Operating Headquarters in the Philippines, received the Great Place To Work recognition, which is a testament to the People First culture that we have built over the years. Functioning remotely since 2010, our team of hard-working, passionate professionals contributes significantly to the company's success. Team members in the Philippines get a company-issued laptop on their first day and enjoy full employee benefits including mandatories (SSS, PAG-IBIG, PhilHealth), 13th month pay, healthcare coverage +2 dependents, internet subsidy (after regularization), continuous learning benefits, access to counseling sessions, and paid time off (including volunteer days and holiday breaks). The meal subsidies, company trips and other perks are just the cherry on top of the long-term work-from-home setup.

Job Description

Balsam International is looking for a Senior Brand Copywriter who is an impactful writer, creative thinker, expert editor, multi-tasker, and motivated team player. You craft unique and compelling stories while ensuring that accuracy, consistency, and brand voice are achieved according to the style guidelines. You excel at staying on top of due dates and juggling multiple projects simultaneously. You work on the Brand & Product Copy team under the Creative team and report directly to the Product Copy Supervisor. 

What you'll be doing:

  • Collaborate with other team members to brainstorm, concept, and develop compelling copy for emails, web, print, and more
  • Utilize Tone & Voice documents for national brands and campaigns
  • Create, edit, and proof own copy
  • Partner with Marketing and eCommerce teams to meet brand and business goals
  • Manage multiple priorities/projects under tight deadlines, working independently and/or with Copy and/or Design team members
  • Clearly articulate copy recommendations and analyze briefs to gain clarity before execution
  • Manage feedback positively with a focus on finding a win, win solution
  • Be brand and customer-centric 
  • Assist in other copy projects as needed, plus perform other duties and responsibilities as assigned

What we're looking for:

  • Bachelor's degree English, Communications, Journalism, Advertising, or equivalent work experience
  • Excellent command of the English language, with high level of American English reading, writing, and speaking skills
  • Minimum 4+ years of experience writing and editing copy in a fast-paced eCommerce environment
  • Working knowledge of AP Stylebook
  • Appreciation for good design and a desire for excellence
  • Ability to support process — proactively identifying challenges while recommending solutions
  • Capacity to meet deadlines and see projects through to completion
  • Resourceful and self-motivated attitude
  • Strong communication skills
  • Must be proficient in basic MS Office applications
  • Familiarity with Trello, Jira, or other project management tools
  • Comfortable working through a task via electronic means (email, chat, and task management applications)
  • Outstanding organizational, time management, and communication skills
  • Proactive, efficient, detail-oriented, quick to learn, and has a strong work ethic

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. Company executives visit the Philippines regularly, so team members attend in-person meetings from time to time.

The Senior Brand Copywriter position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro, and Santa Rosa).

Our must haves:

  • Please send the following along with your application: 
    • Updated CV in PDF format
    • Cover Letter addressed to the Hiring Manager
    • Professional Writing Portfolio
  • Must be willing to attend occasional in-person meetings depending on the status of the pandemic. For 2022, all in-person gatherings in Balsam are suspended until further notice. The safety of our team members is of utmost importance.
  • Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10 MBPS
  • Must have a back-up internet connection of the same speed, if primary connection becomes spotty

Nice to have:

  • Experience working for advertising agency or eCommerce retailer writing and/or editing ad copy
  • Basic understanding of SEO concepts 
  • Working knowledge of Jira and Confluence

Status: Full Time

Hardware Provision: Company-issued Laptop will be provided on first day.

What we offer team members:

  • Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
  • 13th Month Pay
  • Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
  • Internet Subsidy. With internet allowance, we are set up for success.
  • Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
  • Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
  • Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
  • Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
  • Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
  • Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
  • Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
  • Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
  • Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.
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