Product Copywriter - Manila, PH

  • Full-time

Company Description

Balsam Brands is a multi-brand eCommerce retailer with roots in holiday and home décor. Based in Silicon Valley, the company operates market-leading website such as www.BalsamHill.com. We strive for excellence in everything we do and have been honored to receive the following awards as a result:

  • Forbes: America’s Best Small Companies (2016)
  • Inc. 5000: America’s Fastest Growing Private Companies (2012, 2013, 2014, 2015)
  • San Francisco Business Times: Fast 100 – Fastest Growing Bay Area Companies (2012, 2013, 2014, 2015)
  • Silicon Valley Business Journal: 75 Fastest Growing Private Companies (2012, 2013, 2014, 2015)

The company’s outward focus on building trusted consumer brands along with its internal focus on excellence and being a great place to work have propelled it to consistent, rapid growth.

In 2021, Balsam International, our Regional Operating Headquarters in the Philippines received the Great Place To Work recognition which is a testament to the People First culture that we have built over the years. Functioning remotely since 2010, our team of hard-working, passionate professionals contributes significantly to the company's success. The team in the Philippines enjoy full employee benefits including mandatories (SSS, PAG-IBIG, PhilHealth), 13th month pay, healthcare coverage +2 dependents, internet subsidy (after regularization), continuous learning benefits, access to counseling sessions, paid time off including volunteer days and holiday breaks. The meal subsidies, company trips, and other perks are just cherry on top of the work-from-home setup.

Job Description

Balsam International is looking for a Product Copywriter who is a solid writer and proofer. You write copy for all product pages, ensuring that accuracy, consistency, and brand voice are achieved according to the style guidelines. You excel at following-up, staying on top of due dates, and juggling multiple projects simultaneously. You work on the Product Copy team under the Creative team and report directly to the Product Copy Supervisor.

What you'll be doing:

  • Support our online product copy needs 
  • Communicate key features and benefits of our products consistently across all product pages
  • Work closely with the eCommerce, Merchandising, and SEO teams to assess online seasonal product copy and keyword needs
  • Incorporate all review callouts from Brand Copywriter, Product Copy Supervisor, Site Manager, and Merchants
  • Ensure that product copy is delivered in a timely fashion
  • Establish and enhance strong business relationships with cross-functional partners
  • Mentor more junior Product Copywriters
  • Assist in other copy projects as needed, plus perform other duties and responsibilities as assigned

What we're looking for:

  • Bachelor's degree in a relevant field (English, Marketing, Communications, etc.)
  • Excellent command of the English language, with high level of American English reading, writing, and speaking skills
  • Minimum 3+ years of writing experience (either print or online)
  • Passion for writing and ability to write engaging and informative copy on various subjects
  • Experience in a variety of writing styles and formats (creative, technical, etc.)
  • Must be proficient in basic MS Office applications and comfortable performing online research, as required
  • Outstanding organizational, time management, and communication skills
  • Proactive, efficient, detail-oriented, quick to learn, and has a strong work ethic
  • Comfortable working through a task via electronic means (email, chat, and task management applications)

Location: Our corporate offices are based in Northern California with a Regional Operating Headquarters (ROHQ) in the Philippines. Company executives visit the Philippines regularly, so team members attend in-person meetings from time to time. The Product Copywriter position is a remote working position for Balsam International Unlimited Philippine ROHQ in Manila. Team members in the Philippines are located within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro, and Santa Rosa).

Our must haves:

  • Submit a copywriting portfolio containing a diverse assortment of samples
  • Must live within Metro Manila, Cavite, Rizal, Bulacan or certain parts of Laguna only (Biñan, Cabuyao, Calamba, Los Baños, San Pedro, and Santa Rosa)
  • Must be willing to attend occasional in-person meetings depending on the status of the pandemic. For 2022, all in-person gatherings in Balsam are suspended until further notice. The safety of our team members is of utmost importance.
  • Must have a fast, reliable DSL, Fiber, or Broadband connection (not mobile or broadband stick) as the primary internet connection with a minimum actual speed of 10 MBPS.
  • Must have a back-up internet connection of the same speed if primary connection becomes spotty

Nice to have:

  • Experience working for advertising agency or eCommerce retailer writing and/or editing ad copy
  • Basic understanding of SEO concepts
  • Working knowledge of Jira and Confluence

Note: An online writing assessment will also be part of the recruitment process

Status: Full Time

Hardware Provision: Company-issued laptop will be provided on first day.

What we offer team members:

  • Government-mandated Benefits (SSS, PAG-IBIG, PhilHealth)
  • 13th Month Pay
  • Paid Leaves. We use time off to rest, go on vacation, or just sleep in! Our paid time off is flexible to our needs.
  • Internet Subsidy. With internet allowance, we are set up for success.
  • Healthcare Coverage (+ 2 dependents). We worry less about rising medical costs with flexible quality healthcare benefits.
  • Maternity, Paternity, and Solo Parent Benefit. We make sure parents are supported while they navigate work and family life.
  • Continuous Learning and Professional Development Benefit. Our professional and personal development are fully supported. Whether it be online courses, workshops or books!
  • Mental Health Support. We manage work and life's challenges through Mental Health Day breaks, 24/7 professional counselling, and curated webinars.
  • Company Incentive. An additional cash-based perk for all our Brandits based on company's performance.
  • Meeting & Team Building Allowance. Happy tummies make our meetings more fun and productive!
  • Shutdown Week. We can spend more time on things that matter with an additional one week paid time off on top of paid leaves.
  • Volunteer Time Off. With two paid days off, we are able to volunteer for advocacies we believe in.
  • Bereavement Leave. We get additional paid leaves when a loved one passes to grieve and provide immediate support to our families.
Privacy Policy