For over 15 years, Harley Therapy has emerged as the leading force in transforming mental health services.

With our exceptional team of practitioners based in Harley Street, Bishopsgate and London Bridge, we are dedicated to improving the emotional wellbeing of individuals and setting new benchmarks in mental health care across the UK and beyond.

We are seeking an additional team member to complement our dedicated group of medical administrators to give the best support to our practitioners and clients. Our business operates in a fast-paced environment, and we value the importance of having a complete team to meet the demands of our workload.

Together, we have positively impacted the lives of countless individuals, and our mission is to reach even greater numbers and retain the high quality of our bespoke services.

As long as you have a fast internet connection and a reliable computer, you will have the flexibility to work from any country, provided that the time zone difference is within two hours of the UK. As the first point of contact for vulnerable clients and their families, you will be their trusted support. With discretion, professionalism, and warmth, we are looking for an excellent administrator who can provide exceptional care.

Supporting highly experienced mental health practitioners, your administrative skills will keep their practices running smoothly so they can focus on their clinical work. You will handle telephone, email, and text messages from patients seeking psychotherapy/psychology, psychiatry, prescriptions, or relaying messages to practitioners. Your phone line presence and prompt email responses will reflect your calm, courteous, and confidential approach.

While rewarding, this role is demanding, with diverse tasks. If you are a diligent candidate with relevant experience and exceptional attention to detail, we invite you to apply.

The training will be conducted online through Zoom, utilising the screen-sharing feature.

Location: Home-based (self-employed)

Pay:

£10.20 per hour + commission (Double pay Bank Holidays)

Hours:

Mon to Thurs: 7.30am until 10.30am, admin work / 11am until 2pm, debts and insurance claims

Fri: 9.30am to 1.30pm admin work

If and when possible:

Bank Holidays 10am to 4pm

Plus ad-hoc holiday/sick leave at other hours as and when required if you are available.

The hours are fixed and are long-term.

Start: September 2023

Deadline: We will close the vacancies as soon as filled.

You have previously worked in the medical sector (preferably)
You are technically savvy and able to easily use different cloud-based systems
You have a minimum typing speed of 50wpm (this will be tested, please do not apply if your typing speed is less than 50wpm)
You will need a home-office set up since the position is entirely remote-based (fast internet connection, computer with good audio to make and receive calls, private and quiet space as the calls and emails are confidential)
You are loyal, able to stay for the long term and become part of the practice’s expansion.

The hours are fixed and are long-term.

Start: Immediate
Deadline: We will close the vacancies as soon as filled.

To apply:

If your experience meets the above criteria, please complete an application via this link: 

https://form.123formbuilder.com/4778192/application-form-admin

If successful, Harley Therapy will contact you within 2 weeks.

We regret due to the high level of response, we only contact successful candidates. We are not able to deal with individual questions but we thank you for your interest. 

All your information will be kept confidential according to EEO guidelines.