Senior Frontend Engineer, LiveOps

  • Full-time
  • Department: Engineering

Company Description

Wolt is a technology company that makes it incredibly easy to discover and get the best restaurants, grocery stores and other local shops delivered to your home or office. Wolt is not just a delivery app – we’re a technology company building a global logistics platform to seamlessly connect our millions of customers with thousands of merchant and courier partners, in real-time across 23 countries and 250+ cities. Our apps (iOS and Android) have the industry’s highest ratings, largely thanks to our customer-first-mindset, which shows in how we build products and run operations. In November 2021 Wolt and DoorDash announced we’re joining forces, and the transaction is expected to close in H1 2022.

Working in Product Development at Wolt

At Wolt, we’re about getting things done. You’ll probably enjoy it here if you like taking ownership, developing yourself and being around friendly, humble and ambitious people. 

The behind the scenes of Wolt is run by an awesome bunch of over 400+ planners, builders, designers and data crunchers. We call ourselves Product+, as we’re the very core of Wolt’s products, tools and platforms. To build our products, we work in over 37 cross-functional, independent and autonomous teams. Teams are made up of a mix of talented individuals: engineers, designers, data scientists, analysts, and product leads. Each team takes ownership for solving customer problems in the best possible way.

Our Commitment to Diversity, Equity & Inclusion

We want to have all sorts of people in our team – people like you and me, and people different from you and me. To be able to work with diverse teammates – when it comes to gender, age, ethnicity, life background, sexual orientation, political views, religion, or any other personal trait – we consciously aim to offer equal opportunity for everyone to work with us. This is because we believe diverse teams make the most thought-through decisions and build things in the most inclusive way.

Join us today to build Wolt together!

#LI-AJ1

#LI-Hybrid

Job Description

Do you get fired up when you get a chance to solve problems in a very data-driven way? Are you ready to take part in defining completely new automated workflows and face a challenge to build lovable proactive solutions to serve better 10M+ users?

If you said “Yes, yes and definitely yes”, then come and join our team on a mission to take the next big leap in our support operations.

World-class customer service is one of the cornerstones of Wolt 💙 During the years we have invested a lot in our in-house support tooling as we believe that it’s the only way we can help our in-house support teams in each of the 23 countries to ensure the satisfaction for all of our customers and partners. We take huge pride in our customer operations' quality, so we don’t just want to react to existing problems but identify and solve issues already early on before our customers and partners even notice something might be wrong. To enable this in scale, you will be working with a data-driven team to build automated solutions for identifying and solving problems proactively, with or without human interaction.

You’ll collaborate closely with designers, data scientists, a product manager and other engineers in your team. You will ​​play an integral part in defining the way the team will work, participate in architecture and ideation discussions and decide on tools and best practices. You get to do code reviews, bringing new ideas to the table, and provide comprehensive ownership for our frontend codebase. At Wolt, we work in a very collaborative manner and continuously share knowledge - we have product-wide product hours and teams and team members continually teach and mentor each other.

We’re obsessed with high ownership teams at Wolt, which means you’ll get to work in a culture of freedom and accountability. Our teams are in charge of their own roadmaps, how they build services and products, and how they solve challenges from new features to core scalability of their solutions.

You can be based in our tech hubs Helsinki or Berlin or work entirely remotely elsewhere in Finland, Germany, Denmark, Sweden or Estonia now and in the future! 🌍  Read more about our new remote set-up here.

Qualifications

We are looking for someone with a strong professional background in building frontend applications using React & TypeScript and delivering modern, testable and maintainable code. We commit to a user-centric approach and expect to find someone like-minded.

Even though we are looking for a frontend developer,  the backend side experience using NodeJs and implementing and integrating API would be a huge advantage. Experience with MongoDB, PostgreSQL, or any other database and prior DevOps experience comes in handy but is not required. So there is an excellent opportunity to move across the stack and widen the scope of the role. 

You are making the right choice to apply if you value taking ownership beyond the obvious, are strongly motivated to learn new things, have the ability to make informed decisions and willingness to collaborate with different teams across the organization.

Our offering to you 

Overall our product organization consists of a team of 300 people at Wolt including 25 Product management experts, and 20 outstanding Product designers. We aim to build none other than the best-in-the-world product management team here at Wolt. 💯

You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement. Read more about how we work. 💙

The compensation is a combination of monthly pay and Wolt stock options. The latter makes it exceptionally easy to be excited about our company growing and doing well, as you'll own a piece of the pie. 🙌

Additional Information

The positions will be filled as soon as we find the right persons, so make sure to apply as soon as you realize you really, really want to join us!

If you want to check up on your application or have any further questions about the position you can turn to Talent Acquisition Partner, Anna Janeta ([email protected]) at any given time.

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