At IFS you will work in a growing, global enterprise software company built upon committed and empowered colleagues who come to work knowing they are making a difference. We work everyday with customers who continue to challenge their markets and competitors. As a challenger ourselves, we partner with our customers to guide them through their digital transformations and extract the most value out of our software solutions. We take pride in ensuring that our employees are able to achieve the company goals as well as develop their career. We believe empowered autonomy, committed colleagues and being part of a winning team are the keys to our success and what makes us great! We are #ForTheChallengers and if that resonates with you, we would love to hear from you!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

Summary:

This position requires a dynamic, self-driven, technically savvy individual who wants to be a part of our customer relationship management team.  This person is responsible for the successful deployment of the Astea Alliance solution for our customers.  This person will manage all technical aspects of the systems implementation effort for their assigned projects (including application installation, technical configuration and integration design and deployment).

Essential Functions:

• Design and lead the technical implementation activities associated with the deployment of Astea Alliance Service Management Solution (15%)
• Conduct Integration Architecture review and integration design workshops for technical resources at customer site (15%)
• Document Technical Design information derived from design workshops and seek customer approval prior to the start of actual development (15%)
• Conduct application deployment sizing and performance tuning analysis (15%)
• Configure and troubleshooting applications hosted on MS Azure platform (10%)
• Conduct Window OS setup/configuration and MS SQL database optimization and troubleshooting activities as warranted (15%)
• Install and Configure Astea Alliance application on MS Windows based Servers (15%)

Qualifications Required:

• Bachelor’s Degree in MIS, Computer Science, Engineering, Mathematics, Business Administration
• Possesses technical skills and knowledge to deploy an enterprise-grade internet based Field Service Management application.
• Skills to help architect, design, develop, deploy and maintain complex application platforms (servers, load-balancers, application security at data transport level). Person should have experience with large scale (multi-regional or global) enterprise application deployments
• Minimum of 2 years’ experience in data modeling and database design experience particularly with Microsoft SQL Server
• Familiarity with the development and deployment of distributed web application (.NET, DCOM) architecture
• Database management (MS SQL Server, Azure SQL, Oracle)
• Experience with Microsoft Azure or Amazon Web Services based application deployments
• Integration of enterprise server side technology with mobility solutions (iOS and Android Based Mobile Platforms)
• Familiarity with enterprise application framework ((Angular JS, .Net Framework, REST) Protocols(SOAP; HTTP, TCP/UDP)
• Familiarity with ETL or Business Intelligence Analytic tools  
• Familiarity with Networking and security setup in context of potentially impacting application installation      and configuration
• Middleware Integration with web services (eg. Biztalk, Scribe, Websphere, Web-logic etc.)
• Utilizing ETL tools associated with Business Intelligence Application Deployment Activities
• Manage platform and solution design issues to ensure system availability and to maintain optimal performance levels.
• Experience with SOA deployment architecture and concepts
• Willingness to travel within US and internationally (occasional) 25-30% of the time

Skills and Abilities

• Dynamic personality with excellent verbal and written communication skills with at least 3 years consulting experience
• Extraordinary personal time management skills with proven record of juggling multiple initiatives simultaneously
• Passion to train and lead system architecture design sessions to a distributed and diverse team of technical individuals
• Excellent interpersonal skills to work with clients, team-members and executives in a positive and professional manner

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.