Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We are champions for meaningful progress and we aim to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can grow. We embed diversity, in our mindset, in our products and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Merkle is an agency of dentsu.

As the Digital Art Director at Merkle, you'll collect and translate user insights into delightful experiences. You'll create both functional and appealing beautiful features that address our customer's needs. You will use your creativity and eye for design – along with your technical knowledge – to develop great experiences. You'll work with the visual designer, product manager, and our development team. Together you'll provide UI mockups, prototypes, MVPs, and final products. You'll have the privilege of being the voice of our customers. You'll translate their needs into user-friendly designs. You will have a direct impact on the customer's user experience of our product.

You are meticulous and methodical in your approach to design and think holistically about design systems and UI patterns. You lead by example and are constantly striving to enhance and encourage those around you. You know your tools well, and you know the most important one is between your ears.

Responsibilities:

• Bring beautifully simple and strategically sound experiences that users can relate to.
• Determine the best way to represent a concept visually while meeting strategic goals and maintaining brand integrity.
• Work with Creative Director and develop creative/strategic briefs to establish project scope, resource allocations, and meet shared goals and plans.
• Lead projects from concept to completion, while elevating creativity from other designers.
• Lead and mentor other designers and oversee the creative output and workload allocations for the team.
• Work with other designers, strategists, account executives, developers, and clients.
• Present and defend ideas to our teams and clients.

• 5+ years of proven leadership experience working on large-scale web projects and apps.
• Create thoughtful, creative solutions that exceed customer expectations and be a steward for already established brands.
• Excellent communication and time management skills
• Expert knowledge of Adobe Creative Cloud (including XD), Sketch, and comfortable in Figma.
• Working knowledge of process/product hand-off tools (i.e. Zeplin, Abstract, InVision, Jira, and Confluence)
• Build strong relationships and create opportunities for repeat business.
• Willingness to travel.

An essential part of our dedication to fun and active lives is ensuring our employees live to their fullest potential. Working here means we've got you covered for medical, dental, vision, disability, and life insurance with outstanding coverage at very affordable premiums. Add to that our 401K savings plan with a company match of up to 50% on each dollar contributed up to 6% max. We get that family is the most significant commitment of all. We make it easier to be a working parent with paid time off, and paid family leave.

All your information will be kept confidential according to EEO guidelines.

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