Hi there! We’re Razorfish. We’ve been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What’s different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Job Summary:
Razorfish is searching for a Senior Digital Experience Strategist to join our team to sell, design and lead strategy engagements that lead to innovative and connected offerings for our clients and their customers. 

This role will participate in all phases of strategy, from context framing to the development of roadmaps and design, and ongoing consultation. This role will also support local leadership in the Experience Strategy discipline. 

Responsibilities:

• Provide senior-level consulting, planning, and leadership of experience strategy projects
• Articulate and frame a client’s business problem and the business value of recommendations, initiatives, solutions and/or phases of a strategic roadmap
• Define the value web/ecosystem which best frames client problems and opportunities from the perspective of customers/partners
• Leverage a breadth of experience in business strategy, customer insight, market insight, design, business analysis, and technology into actionable strategy and execution–the role is that of an integrator of different perspectives from across a team
• Advocate customers and the “experience” in conversations with cross-disciplinary teams, company leaders and analysts to grow the influence of experience thinking
• Participate in developing new business, identify organic growth opportunities within projects and existing client relationships
• Synthesize information quickly, and apply this deftly through a combination of wisdom, foresight, and experience 
• Facilitate meetings, working sessions and workshops with sensitivity to client and team needs
• Manage key tracks of work (including other individuals) in accordance with established budget, work plans and quality standards
• Contribute to thought leadership internally, in the form of practice development with the global Experience Strategy and Retail teams and externally, through presenting and publishing 

Qualifications

• 7-10+ years of experience developing strategies for new/evolved connected services and products, as a guide
• Expertise in disciplines of strategy; research a plus
• Extensive knowledge of, and experience with, a range of (digital) user experience methods and tools, e.g. Experience Mapping/Modeling, customer type creation, prioritization, business case development, etc.
• Expertise in analysis of research (and research findings) and their use in driving qualified thinking, strategy development and briefing 
• Proven ability to handle large-scale, complex systems projects 
• Must be able to articulate design concepts, strategies and roadmaps clearly through exceptional oral and written communication skills; good presenter and great listener
• Successful record of developing relationships with clients, colleagues and partners
• Successful record of contributing to business development and revenue generation
• A self-starter with an entrepreneurial spirit with vision and leadership to help facilitate change within a team and the industry

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected] or you may call us at +1-617-621-0200.