Senior Site Reliability Engineer

At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.

We’re a truly global e-commerce company, with business operations in nearly every country and city on the planet. And we want to make it easy for everyone, anywhere in the world, to pay for their travel or do business with our platform – whenever and however it’s convenient for them.

About being a SRE at Booking.com

The core premise for the Booking SRE lies in treating operational issues as a software problem. We code our way out of problems where operations are concerned addressing availability, scalability, latency, and efficiency challenges within the vast infrastructure here at Booking.

• You will impact millions of people all over the globe with your creative solutions
• You will be working in one of the biggest e-commerce companies in the world
• You will solve interesting problems at scale by writing and deploying code across tens of thousands of servers
• You will have the opportunity to collaborate with many of the world’s leading SREs
• You will be free to launch your own ideas and solutions within our complex production environment
• Here are some of the tools and technologies we use to achieve this: Python, Go, Puppet, Kubernetes, Elasticsearch, Prometheus, HAProxy, Cassandra, Kafka etc

What you’ll be doing:

• Design, develop and implement systems software that improves the stability, scalability, availability and latency of the Booking.com products;
• Take ownership of one or more services and have the freedom to do what is best for our business and customers;
• Solve problems occurring with our highly available production systems and build solutions and automation to prevent them from happening again;
• Build effective monitoring to monitor the health of your system, and jump in to handle outages;
• Build and run capacity tests to manage the growth of your systems;
• Plan for reliability by designing systems to work across our multinational data centers;
• Develop tools to assist the product development teams with successfully deploying 1000s of change sets every day;

What you’ll bring:

• 8 years + Experience with building, operating and maintaining complex and scalable systems;
• Solid experience in at least one programming language. We use Java, Python, Go, Ruby, Perl;
• Experience with building, operating and maintaining scalable distributed systems, and with operations automation; 
• Experience with Infrastructure as Code technologies;
• Knowledge of cloud computing fundamentals;
• Solid foundation in Linux administration and troubleshooting;
• Understanding of Service level agreements and objectives;
• Additional experience in OpenStack, Kubernetes, Networking, Security or Storage is desirable;
• Monitoring / observability technologies like Prometheus, Graphite, Grafana, Kibana, Elasticsearch are a plus; 
• Good interpersonal skills 
• Proficient command of English and Chinese, both written and spoken

In return, we’ll provide:

• An opportunity to contribute to a high scale, complex, world renowned product and seeing real time impact of your work on millions of travelers worldwide.
• Be part of a truly international fast paced environment and performance driven culture.
• Various opportunities to grow technically and personally via side projects, hackathons, conferences and your involvement in the community.
• Discount on Booking.com accommodations with the “Booking Deal” including other perks and benefits
• Diverse and creative colleagues from every corner of the world
• With over 70 different nationalities within the technology department alone, you will be able to absorb new skills and grow your career in a multicultural environment.

We value Diversity of all types and in an open, dynamic workplace. This has been a pillar at Booking.com since day one, and something we continue to strongly believe in and build today.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.