Benefits Manager - REMOTE


Vialto Partners

London, United Kingdom
Full Time
5d ago

Company Description

At Vialto we create the connections that build global careers and societies, bridging
the gap between people and their aspirations. As the world of work continues to
evolve, we are bringing together the individuals, ideas and technology to unlock
business and human growth.

Job Description

Opportunity for Benefits Manager for the EMEA to join Vialto Partners, a new organization focused on transforming the global mobility ecosystem to support multinational organizations and their employees. Vialto has over 6,000 employees in 40 countries. The Benefits Manager will be responsible for the EMEA territories. This role will report to the Director of Global Benefits and responsible for the successful execution, communication, education of health and wellness, retirement, life, disability, absence management, and other benefit perks. In this role, you will help shape the strategy around global benefits as we grow as an organization.  

*This role is 100% remote, you can be based anywhere in the EMEA region.

Main Duties and Responsibilities:

    • Oversee all benefits administration processes and programs to ensure optimal employee experience and engagement
    • First point of contact for all regional-specific topics (level 2 escalation issues)
    • Manage vendors/partners, program changes, vendor contracts, compliance requirements and routine reconciliation audits to ensure program offerings and delivery meets the needs of the organization
    • Maintain strong working relationships with brokers and vendors ensuring that they are meeting business objectives and properly administering our plans
    • Develop and maintain process documentation as well as ensuring the proper documentation / accessibility of all plan documents and summaries
    • Manage communication, education, and execution of benefits policies and offerings including new hire orientation, tier 2 escalation for benefits issues and questions, and change management initiatives
    • Proactively identify gaps or dependencies in processes and partner with cross-functional partners to make recommendations for improvements and enable efficient benefits delivery
    • Manage the successful delivery of global benefits enrollments (i.e., U.S. Annual Enrollment, new hire enrollment, global plan enrollments, etc.).
    • Manage leave of absence processes end-to-end, policies, serve as subject matter expert for leave administration (e.g.  country specific FMLA, ADA, and other leave programs), and ensure LOA transitions are clearly defined and communicated to employees
    • Help support the implementation of global HR initiatives, including HRIS integration, onboarding new hire enrollments, and any acquired benefits
    • Partner and collaborate with HR team members, employee resource groups and employees to understand employee evolving needs in creating diverse and inclusive benefits
    • Responsible for leading the set-up and negotiation of new benefits and perks
    • Lead the reconciliation and audit billing process for bills related to benefits in partnership with appropriate finance team members
    • Partner with our benefit consultants to ensure compliance with all global requirements related to leave management, reporting and federal, state and local requirements such as GDPR
    • Instructs insurance carriers, trustees, and other administrative agencies outside the company to effect changes in benefit program. Ensures prompt and accurate compliance.
    • Develop and execute wellness & recognition strategy and programs
    • Serve as trusted advisor to the regional compensation expert in benefits-related matters to adapt benefits strategy and structure in the region while aligning to global benefit principles.
    • Collect, analyze, and prioritize regional-specific needs concerning the fringe benefit offer constantly report them to the Global Benefits Leader and suggest improvements
    • Give advice concerning region to Global Benefits Leader when it comes to developing a benefit plan based on benchmarking data and designing benefit processes, individual benefit models, tools, and programs
    • Research most recent regional market trends regarding benefits to stay on top of competition



    Bachelor’s degree (B.S.) or equivalent in human resource management, business, or benefits related field required or equivalent work experience        

    Relevant Experience:

    • Manager - 5-6 years of progressive benefits administration experience; global experience a plus
    • Developing expertise in global benefits and applicable laws
    • Knowledge of WorkDay and payroll processes a plus
    • Ability to hold a high degree of accuracy, confidentiality, and timelines for completion of projects
    • General overall knowledge and experience within HR with demonstrated ability to apply technical solutions to solve business problems in an effective manner, preferred.
    • Strong organizational skills, project management experience, time management skills, excellent attention to detail, ability to maintain confidential information and ability to work well in a team environment

    Technical Skills:

    • Ability to take initiative and be self-motivated
    • Strong analytical skills
    • Excellent MS Excel, database, and PowerPoint software skills
    • Ability to interact effectively with all levels and operation units of the organization
    • Attention to detail and ability to provide fast turnaround when needed

    Language / Communication Skills:

    • Excellent communication skills - correspondence to internal and external customers
    • Ability to communicate effectively with individuals possessing varying degrees of technical and functional knowledge
    • Proven teamwork – with ability to work with team members across all corporate functions
    • Client Service oriented and focused

      Additional Information

      All your information will be kept confidential according to EEO guidelines.

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