Lead UX/UI Designer

OPPORTUNITIES MADE FOR THE MOMENT AND BUILT FOR THE FUTURE.

Company Description

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creative to scale the world’s fastest growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast paced culture. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started. Our ability to stay at the forefront of the industry has fueled our success and will guide us in paving the path forward.

2021 was a transformational year for Viral Nation, having grown by 200% and we have even bigger ambitions for 2022 and beyond. While we continuously exceed our goals, we need your help – our success is only as great as our people. Strong performance leads to high expectations and we need to keep raising the bar!

Our Values

We Constantly Evolve: Embracing change is both an opportunity and a necessity!

Courage: Challenging the norm drives us forward!

Diversity: We strive for excellence and recognize that our differences make us stronger. We respect and seek out inclusion of differences, realizing we can learn from each other!

Resilience: Adversity is a springboard for growth!

VN+’s Lead UX/UI Designer will lead the UX/UI team and report to the VP, Product Success.  You will design the experience architecture of Viral Nation’s digital products by combining stellar UX and analytical skills.  You will take ideas from conception to execution in collaboration with your team, while navigating ambiguity and balancing priorities as you push toward the goal and deliver on time.

You will work across multiple exciting products here at Viral Nation. You’ve got the grit to lead the execution of UX deliverables—wireframes, interactive prototypes, user flows, site maps, and usability test plans. Owning multiple, small-to-medium features or one major feature from design through completion can be challenging, but your skills, know-how, and attention to detail are equal to the task.

Main responsibilities include, but are not limited to:

• Manage a team of 3-4 UI/UX designers.
• Lead creative and holistic design across our products.
• Own, drive, and manage highly strategic User Experience projects.
• Define the design strategy and bridge the gap between design and business goals with passion and flexibility.
• Work closely with our cross-functional partners (business stakeholders, engineering, product managers and subject matter experts) to define product strategy and lead the way on user experience in our products.
• Develop a deep empathy and understanding of our users and how they do their work.
• Use design research to inform design solutions.
• Own the design process from end-to-end, conduct user research to understand the users’ problems, take a design from early concepts (low fidelity) to final design (high fidelity).
• Conduct usability testing on various ideas and validate ideas on each iteration to ensure your solutions align with business goals.
• Be a good storyteller. You will need to have strong facilitation and collaboration abilities to facilitate discussions and workshops with engineers and business stakeholders to advocate for good user experience and potential solutions to identified problems.
• Continue efforts to define design processes, establish design operations, and extend our existing design system.
• Distill complex problems into easy-to-understand user flows and wireframes.
• Be both a player and a coach, working at high and detailed levels
• Support and guide the career development of junior designers at varying levels of experience
• Provide constructive feedback and peer reviews of other designers' work while embracing feedback of your own work.

• 6+ years hands-on experience leading user experience design throughout a product development cycle, including responsive web and mobile apps.
• Have experience with B2C SaaS product.
• Have remarkable ability to translate discovery research into usable low-fidelity mock-ups and prototypes of your solutions.
• Communicate your ideas clearly with team members and with senior members
• Provide online portfolio demonstrating excellent visual and interaction design skills, problem solving skills, and an exceptional eye for detail.
• Knowledge of Figma (and other design tools)
• Proficient with rapid prototyping and visualization tools such as Figma, Sketch, Invision, Adobe CC, and UXPin
• Excellent presentation and organization skills to present ideas and documentation in a way that can be easily understood by others.
• Your design solutions were instrumental to the success of a delivered product.
• Successful track record leading interdisciplinary teams to create great products, with proven skills in mentoring, presenting, and visual communication.
• Comfortable conducting end-to-end user research
• Familiarity with project management and remote collaboration tools

Good to Have

• AB testing experience
• SaaS, B2C SaaS, Gaming, FinTech, Health and Loyalty industry experience
• Familiarity working with data analytics tools of Facebook, LinkedIn and Google

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.